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Obligations of Distributor
That the Distributor engaged in Product selling shall:
Carry their identity card and not visit the customer's premises without prior appointment/approval.
Clearly identify themselves at the beginning of a sales presentation.
Offer prospective consumers accurate and complete information about products/services and policies.
Provide the following at the time of sale:
Name, address, registration/enrollment number, ID proof, telephone number, and selling entity details.
Description of goods/services.
Return policy information.
Order date, total amount, and receipt.
Inspection and delivery details.
Right to cancel/return in saleable condition.
Complaint Redressal mechanism details.
Maintain proper book of accounts.
Refrain from misleading, deceptive, or unfair practices.
Comply with GST/service tax rules (if applicable).